Influence, Power, Authority and Leadership (An EDM 211 Report)
Tuesday, September 30th, 2008INFLUENCE
Influence is any action or examples of behavior that cause a change in the attitude or behavior of another person or group. It is the process of guiding the activities of organization members in appropriate directions. It involves the performance of four management objectives: leading, motivating, considering groups and communicating. Appropriate directions are those that lead to the attainment of management objectives.
Influence System involves people taking the roles of influencer and influence. It refers to situations wherein behavioral changes occur as a result of relationships among people. These relationships involve interaction which is direct or indirect.
SPECTRUM OF MEANS FOR INFLUENCING BEHAVIOR
1)Emulation – requires no direct contact between individuals; yet it is a powerful influencer in behavior. It is a subtle phenomenon which is more indicated in our reference to celebrities. In organizations, certain individuals become aware of the behavioral patterns of their co-workers that they tend to model this behavior in hopes of attaining similar success.
2)Suggestion – involves direct and conscious interaction between individuals or between individuals and a group. It explicitly attempts to influence behavior by presenting an idea or advocating a course of action.
3)Persuasion – implies urging and the use of inducement in order to evoke a desired response. Skinner’s operant conditioning can be viewed as a form of persuasion.
4)Coercion – involves forcible constraint, including physical pressure. In organizations, salaries and promotions and even threat of dismissal can be used to constrain or influence behavior.
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